FAQs

FAQs

Registering with us helps speed up the ordering process for you, as we would already have your billing and shipping details. It also allows you to keep track of your current and past order, payment status & tracking number. However, you may still checkout as a guest. Do note that you’re unable to find your tracking number and order details at our store without registering as a member with us. You can still find the above information in your mailbox though.

Click here to register by filling in your details and following the instructions.

Click ‘Forget Password’ and key in your email to reset your password

Newsletters are usually used to keep you up to date with exclusive deals and new product highlights. You’ll be the first to find out about discount promotions and special offers before anyone else does!

You will receive your orders within 3 – 7 working days upon order placement. Pickups or CODs services are not available.

No. You cannot change your order items once the payment is confirmed.

You can replace with other items (with equal value) or request for full refund if any ordered good is out of stock.

All transactions are made in Malaysian Ringgit (MYR) via Ipay 88 a payment gateway that accepts credit cards, debit cards (Paypal) and local bank online transfers. All orders will be paid in Malaysia Ringgit.

Unfortunately we do not support these modes of payments. 

Yes. The procedure is the same as with credit cards.

Add to cart